Report a Life Event

This help article is intended to show you how to report a life event, such as a birth, death, marriage, etc. for purposes of benefits. Proceed to the following steps to report a life event.

To log into the web portal, open Chrome web browser to ess.xeniumhr.com

(This will redirect to: https://xen-ep.prismhr.com/#/auth/login)

Navigate to Life Events by clicking the Benefits dropdown arrow and clicking on Life Events

From the Life Events page, you can report a new life event, or continue with an existing event.  To report a new event, click Report Life Event

Select the life event and enter the date which the event occurred, then click Save

You may be asked to review some of your information.  Proceed through each step, updating as applicable.  If you find some information needs to be updated, but the particular field is read-only, please contact your manager or payroll specialist.

* The Address section will ask you to review your Resident, Mailing, and W-2 address.  Only update the mailing and W-2 addresses if they differ from your resident address.

After reviewing all sections, click Launch Benefit Enrollment to continue

Proceed through each step of the Benefit Enrollment menu

Review your elections on the Benefits Summary page and click Submit

* Your enrollment is not yet complete, be sure to proceed to the next step

On the Confirmation page, review any terms and conditions and acknowledge your elections.  Check the box and sign your name.

* Your name must match what is in the system including any middle names/initials, punctuations/hyphenated names.  To confirm what should be signed here, click your Profile icon at the top right of the page.

After selecting Complete Enrollment your life event has now been submitted.